Contact information
Contact Us
If you have questions regarding our ring sizing guidelines, precious metal hallmarks, moissanite certification, jewelry care procedures, order status, shipping, or returns, our customer concierge team is ready to assist. We respond to all inquiries within 24 to 48 business hours.
| Store Name: | Luxe Spark |
| Website: | luxespark.sbs |
| Email: | support@luxespark.sbs |
| Phone: | +61 447 972 595 |
| Business Address: | 62/64 Madsen Road, Urraween, Queensland 4655, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to secure precious metal vaulting protocols, optical gemological appraisal workflows, and dedicated warehouse receiving protocols, please do not dispatch returned jewelry, rings, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.